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Full Time Customer Service Officers

Keywords / Skills : Customer Support, Customer Support Executive, Customer Care, Consultant, Advisor

5 - 10 years
Posted: 2018-10-26

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Education
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Other Customer Service
Education
Bachelors
Degree
Diploma
Matriculated
A-Level
Posted On
26th Oct 2018
Job Description
Mandatory Key Skills :
  • Attend to walk-in customers and incoming phone enquiries 
  • Provide course consultation and ensure proper follow-up 
  • Handle and resolve general feedback and complaints 
  • Perform general administrative duties, such as data entry and filing 
  • Processing of new student registration and payment 
  • Provide administrative support to teachers, such as preparation of materials for classes 
  • Assist in ad-hoc matters when necessary 
Job Requirements:
  • Candidate must possess at least A Level / Diploma holders, fresh graduate are welcome 
  • O level graduate with working experience are welcome 
  • Able to work independently 
  • Able to work on rotating shifts including weekends 
  • Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates) 
  • Proficient in MS Word and Excel 
  • Passionate in customer service 
  • Meticulous and systematic with administrative procedures 
Job Benefits:
  • Sales Commission 
  • Medical Benefits 
  • 13th month AWS, subject to company’s performance 



About Company

"Proven Methods, Proven Results"

Stalford Learning Centre is a premier education institute with a strong presence in Singapore and Asia. As one of the industry leaders, Stalford has an established track record for providing reliable and quality education to our students. With more than 20 centres islandwide, Stalford thrives in the competitive tuition industry by virtue of our strong human capital and a committed and professional workforce.

Join the Stalford family today!

Why work with us?
o We provide opportunities for career advancement within company
o We advocate a safe working environment for all our staff, teachers and students


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