Our client is an interactive media company which aims at delivering great entertainment and most exciting high quality gaming to the most engaged audiences online. Their in-house development teams are professionals who know how to brainstorm innovative ideas and come up with mobile apps that meet the demands and expectations of emerging markets. They identify the high impact, early stage technology platforms, and companies and invest in them with a mission of producing international growth champions.
They are currently looking out for the following professional to join their diverse family:
• Responsible for design, development, documentation and project improvement of Android client related products.
• Participate in the functional design and architecture planning of business applications on the Android platform.
• Participate in product design, according to design specifications, complete technical document preparation.
• Responsible for optimizing the module structure and process logic of client software.
• Responsible for optimizing client software related product adaptation and upgrade.
• Participate in communication and coordination with other teams.
• Minimum 2 years of experience in actual mobile phone application development / Android mobile phone platform development.
• Familiar with the Java language, familiar with the principles of virtual machines, data structure and algorithms.
• Proficient in the application of object-oriented programming ideas.
• Familiar with the mobile network communication mechanism, for socket communication, TCP/IP and HTTP.
• Strong sense of responsibility, self-motivated and good presentation and communication skills, able to guide others to work.
• Strong sensitivity to products, strong communication skills.
Softenger is one of the premier IT services company focusing on providing the latest cutting edge data center support for leading multinational banks and fortune 500 companies. Our Group provides services in management of large IT infrastructure. These services include: System Administration (All flavors of UNIX and Windows O/S) Database Administration (Oracle, Sybase and SQL Server) Security evaluation and enhancement Specialized software development Corporate training in our area of specialization
The group consists of Softenger (India) Pvt. Ltd. which has provided these services since 1990 Softenger (Singapore) Pvt. Ltd. which has provided them since 2000. Our clients include large telecom and banking sector companies. To know more about our company and clients please visit our website www.softenger.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases