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GBS HR System Administrator

Keywords / Skills : HR System Administrator, IT systems , HRIS ERP systems, Access administration, Helpdesk Support, Quality Assurance, Access management , Testing , Configuration , General system preparation

Posted: 2020-05-16

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Other Roles
Posted On
16th May 2020
Job Ref code
11266
Job Description

QUALIFICATION REQUIREMENTS
  • Minimum 3-year university college/university education in Industrial Psychology, HRIS Administration/IT any related field
  • Minimum 3 years of experience with IT systems at administrator level, in HRIS ERP systems
  • Has knowledge and experience in administrating, managing, understanding, execution of ERP, LMS systems and tools, database functionality maintenance and reporting tools
  • Structured, detailed oriented, accurate, systematic and committed to deliver within deadlines
  • Ability to take initiative, sound judgement/problem solving and analytical skills within the scope
  • Has willingness and ability to proactively collaborate and communicate within the team and stakeholders
  • Ability to work independently as well as in teams
  • Result oriented mindset, has innovative and process improvement mindset and skills
  • Proficient in English communication, written and spoken


DUTIES/TASKS
  • Daily administration and maintenance of Learning Management System - Cornerstone


o Access administration
o Basic data set up and updates
o Support Helpdesk Manila in escalated cases
o Escalate cases to Cornerstone support and follow up on these
o Perform quality assurance on master data
o Update master data in accordance with IFS
o Test and assess quarterly updates in Cornerstone
o Test and assess any deliveries in case of hot fixes of extra ordinary deliveries
  • Stay updated on all modules available in Cornerstone
    • Acquire knowledge about all modules available in Cornerstone and assess the need for these in collaboration with your leader
    • Participate in sessions set up by Cornerstone
    • Stay updated on all system updates quarterly
  • Collaborate with e-Learning team in Manila to quality check and improve work methods
  • Work in accordance with action plans
  • Create guidelines for Helpdesk in Manila and ensure they are always updated on support issues in Cornerstone
  • Assist in developing and maintaining training programs
  • Support implementation of any new modules in Cornerstone
  • Advisory in terms of system knowledge
  • Basic data set up
  • Access management
  • Testing
  • Configuration
  • General system preparations
  • Update, monitor necessary training certification, movement, report and completion in IFS database.
  • Facilitate administration, extract personnel reports, data report, queries and other information from IFS database.
  • Provide end-user support for use of HR IFS database functionality, such as travel and expense registration, facilitation, administration in IFS
  • Facilitate IFS Systems administration such as but not limited to:
    • Support in system structure, training and competence processes and systems execution related to IFS Systems
    • Create, launch, build and administrate Questback surveys, when neededBe flexible to support HR Processes and Systems team in Norway with any system related task in Cornerstone or IFS HR module
    • Perform other related tasks that may be required from time to time.

Interested applicants may send their application to aira.arcos@johnclements.com

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