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Guess Service Officer (Up to 2K Basic+AWS+Good Benefits/5 Days)

Keywords / Skills : Guess Service Officer (Up to $2K Basic+AWS+Good Benefits/5 Days)

1 - 4 years
Posted: 2019-07-05

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
5th Jul 2019
Job Ref code
7361495
Job Description
Job Description :
  • Up to S$2k Basic+AWS+Good Benefits
  • 5 Days Work (3 shifts)
  • Fast Shortlisting Selection


Responsibilities:
  • Responsible for checking in guests such as registering and assigning rooms to guests.
  • Issue apartment access card and escorts guest to their apartment.
  • Manage guests accounts and information, and apartment availability in the system
  • Receive and transmit messages to guest promptly.
  • Handle guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
  • Arrange tours, taxis, and restaurants reservation for guests.
  • Handle and record guest feedback and complaints, and refer issues to supervisor or respective departments when necessary.
  • Responsible and accountable for handling and safe keeping of cash and guest valuables.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Make and confirm reservations.
  • Handle walk-in, email and phone enquiries.
  • Assist in property viewing for walk-in guests or on behalf of the Sales Department.
  • Perform any other duties as required and directed by the Front Office manager or Management.

Requirements:
  • Min 1 year of service in the hospitality industry or diploma in hospitality or equivalent
  • Good communication and coordination skills
  • Meticulous and service-oriented
  • Organized, neat and well-groomed
  • Able to work independently
  • Outgoing personality
  • Knowledge in MS Office (i.e. Outlook, Word, Excel)

Other Information
  • 3 shifts, 5 days (7am-430pm, 11am-830pm, 130pm-11pm, 1030pm-8am)
  • Location: Island-wide
  • Salary up to S$2K Basic + AWS + variable bonus
For quicker processing of your email application, please indicate Position Title in the subject heading of email by sending in your updated rsum (in Microsoft Word format) to Lee Shu Ting at or Click APPLY NOW button to apply.
We regret to inform that only shortlisted candidates will be notified.
By submitting any application or rsum to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Lee Shu Ting | Reg No: R1878874 | EA No.:05C3451


About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!


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