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Guest Relations Officer (Up 2000 / Town / Rotate Shifts / AWS+VB)

Keywords / Skills : Guest Relations Officer, Receptionist, Front Desk, Administration Executive , Admin Incharge

1 - 4 years
Posted: 2019-06-13

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
IT
Role
Customer Service Executive
Posted On
13th Jun 2019
Job Ref code
7253841
Job Description
Job Description :
  • Basic Salary Up to $2000 + AWS + Variable Bonus + Attractive Benefits
  • 5 days (Rotate shifts)
  • 5 Stars serviced apartment / Central
Our Client is one of the recognised Global Brand Leaders in the Hospitality sector with a strong portfolio.

Responsibilities:
  • Responsible for checking in guests such as registering and assigning rooms to guests.
  • Issues apartment access card and escorts guest to their apartment.
  • Manages guests accounts and information, and apartment availability in the system
  • Receives and transmits messages to guest promptly.
  • Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
  • Arranges tours, taxis, and restaurants reservation for guests.
  • Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
  • Responsible and accountable for handling and safe keeping of cash and guest valuables.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Makes and confirms reservations.
  • Perform any other duties as required and directed by the Front Office manager or Management.


Requirements:
  • Diploma in Hospitality/Travel Management related qualifications
  • Candidates without experience but with relevant qualifications will be considered
  • Knowledge of Microsoft Office
  • Must be able to work rotating shifts


Other Information:
  • Working Pattern:5 days Rotating Shifts (7am to 4.30pm / 11am to 8.30pm / 1.30pm to 11pm / 10.30pm to 8am)
  • Location: Central (Town Area)
  • Basic Salary Up to $2000 + AWS + Variable Bonus + Attractive Benefits

For quicker processing of your email application, please indicate Position Title in the subject heading and information in your resume:
Current & Expected salary
Reason(s) for leaving
Availability to start work

How to Apply:

Interested applicants may apply by sending in your updated rsum (in MS Word format) to Jacky Ooi Chuan Yi (EA Personnel Registration No: R1871737) at

Alternatively, you can call 65909959 if you have any enquiries.

We regret to inform that only shortlisted candidates will be notified.
By submitting any application or rsum to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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