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Guest Service Officer x10 (Urgent/Prestigious Group/Town)

Keywords / Skills : Guest Service Agent, Hospitality, Travel Management, facilities, services, registration

2 - 7 years
Posted: 2019-12-03

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Catering/Hospitality
Function
Hotels/restaurants
Role
Guest Relations
Posted On
3rd Dec 2019
Job Ref code
7675262
Job Description
Job Description :
  • Up to S$2.2K base+very attractive benefits
  • 5 days/Town/Avail Immed!
  • 5 Stars Service Residence MNC

Our client is one of the recognised Global Brand Leaders in the Hospitality sector with a strong portfolio
Responsibilities:
  • Responsible for checking in guests such as registering and assigning rooms to guests.
  • Issues apartment access card and escorts guest to their apartment.
  • Manages guests accounts and information, and apartment availability in the system
  • Receives and transmits messages to guest promptly.
  • Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
  • Arranges tours, taxis, and restaurants reservation for guests.
  • Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
  • Responsible and accountable for handling and safe keeping of cash and guest valuables.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Makes and confirms reservations.
  • Perform any other duties as required and directed by the Front Office manager or Management.

Requirements:
  • Diploma in Hospitality/Travel Management related qualifications
  • Candidates without experience but with relevant qualifications will be considered
  • Knowledge of Microsoft Office eg. MSWord and MS Excel. Good coordination skills, meticulous, organized, neat and diligent

Other information
  • 3 shifts (7am-430pm, 11am-830pm, 130pm-11pm, 1030pm-8am)
  • Town area

For quicker processing of your email application, please indicate Position Title in the subject heading and information in your resume:
  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to start work


How to Apply:
Interested applicants may apply by sending in your updated rsum (in MS Word format) to Patrick Thomas Jiang Yiang Dong (EA Personnel Registration No: R1105012) at Notice:
We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.
By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.
Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

About Company

Established in 1990, the Achieve Group is today one of the leading HR consultancies and recruitment agencies in Singapore, specialising in General Recruitment, Technology Recruitment and Executive Search.
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