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GUEST SERVICES OFFICER

Keywords / Skills : GUEST SERVICES OFFICER , GUEST SERVICES, Guest Officer, facilities, services, registration, bookkeeping activities,

0 - 0 years
Posted: 2019-09-13

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Catering/Hospitality
Function
Hotels/restaurants
Role
Guest Relations
Posted On
13th Sep 2019
Job Ref code
7507384
Job Description
Job Description :
  • Up to $2,000 BASIC + ATTRACTIVE BONUSES & BENEFITS!! (GREAT PAY PACKAGE)
  • Central / Perm. 5-Days (Shift)
  • Experience in hotel industry preferred.


Our client is well-established leader in the luxury hotel industry.
Responsibilities:
  • Responsible for checking in guests such as registering and assigning rooms to guests.
  • Issue apartment access card and escorts guest to their apartment.
  • Manage guests accounts and information, and apartment availability in the system
  • Receive and transmit messages to guest promptly.
  • Handle guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
  • Arrange tours, taxis, and restaurants reservation for guests.
  • Handle and record guest feedback and complaints, and refer issues to supervisor or respective departments when necessary.
  • Responsible and accountable for handling and safe keeping of cash and guest valuables.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Make and confirm reservations.
  • Handle walk-in, email and phone enquiries.
  • Assist in property viewing for walk-in guests or on behalf of the Sales Department.
  • Perform any other duties as required and directed by the Front Office manager or Management.


Requirements:
  • Min 1-year of service in the hospitality industry or diploma in hospitality or equivalent
  • Good communication and coordination skills
  • Meticulous and service-oriented
  • Organized, neat and well-groomed
  • Able to work independently
  • Outgoing personality
  • Knowledge in MS Office (i.e. Outlook, Word, Excel)


Other Information:
  • Working Hours: 5-day inc. weekends, based on shifts (7.30am-4.30pm // 11.00am-8.00pm // 1.00pm-11.00pm // 11.00pm-8.00am)
  • Salary: Up to S$2,000 Basic
  • + VERY GOOD Bonus Package
  • + STAFF CREDIT INCENTIVE SCHEMES
  • + STAFF BENEFITS
  • + Meals and Uniform provided
  • + Night-Shift Allowance
  • + OTHERS!!
  • Location: Central

For quicker processing of your email application, please indicate Position Title in the subject heading and information in your resume:
  • CV PHOTO
  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to start work


How to Apply:

WHAT ARE YOU WAITING FOR? Interested applicants may apply by sending in your updated rsum (in MS Word format) to Leon Lim Chong Han (EA Personnel Registration No: R1985053) at

Alternatively, you may WhatsApp me at (+6587689395), strictly NO CALLS.

NOTICE
We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
By submitting any application or rsum to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
Kindly ensure your rsums provided to us do not contain your full NRIC number and full home address during your job application.


About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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