Our client is a mobile platform with more than 700,000 downloads. The holding company is a very well recognized brand in the region. As part of aggressive growth plans, the client is looking for an exceptional individual to develop, drive and execute marketing strategies.
Digital Marketing experience primarily in the B2C sector. Ideally with 6+ years with a high-growth company.
Strong Focus on Market share and revenue.
Excel at crafting and perfecting marketing strategies.
Knowledge of website analytical tools, design tools.
Familiar with latest trends and best practices in online marketing and measurement.
Plan, execute Web, SEO/SEM, Social Media, email campaigns.
Design and Build digital marketing and content strategy for SEA.
Performance measurement and reporting for campaigns
Collaborate with agencies, vendors and partners
Build and manage successful partnerships with stakeholders.
Vy Systems is a leader in Technology Talent Consulting with offices in US, Singapore and India. Founded in 2002, it is managed by a team of professionals with more than 20 years of global experience in the IT services business, primarily in Technology recruitment and consulting.
Our well defined and transparent ‘CUSTOMER SERVICE PROCESS’ has resulted in achieving 96% to 98% target hit rate despite the unique challenges that accompanies every recruitment assignment undertaken. Our team has been involved in successfully sourcing more than 5000 technology experts for global locations. (EA License:16C7878 )
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases