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Healthcare Call Centre Agent (5 days office hours)

Keywords / Skills : Call Centre Agent, Health Care Services, Call Center Executive, Customer Care Executive, Voice Process Executive

0 - 0 years
Posted: 2019-11-22

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
22nd Nov 2019
Job Ref code
healthcarecallcentre
agent5daysofficehour
s35788
Job Description
Job Description :
  • Answer calls and respond to emails
  • Handle customer inquiries both over the phone and by email
  • Manage and resolve customer complaints
  • Enter new customer information into system
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures


Requirements
  • Min GCE 'O' Levels or Diploma holder
  • Good interpersonal skills
  • Able to work in a fast paced environment

Qualified and interested candidates please email your resume to michelle.lee@recruitexpress.com.sg
Subject heading: Call Centre Associate
Michelle Lee Ser Min
(R1440070)
Recruit Express Pte Ltd
EA Licence No. 99C4599

About Company

Recruit Express Pte. Ltd
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