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Helpdesk Engineer (Up to 2,800)

Keywords / Skills : Helpdesk Engineer, Configuration, Troubleshooting

0 - 1 years
Posted: 2018-12-11

Nationality
Singapore
Industry
IT/ Computers - Hardware
IT/ Computers - Software
Function
IT
Role
Technical Support Engineer
Education
Diploma
Non Degree Tertiary
Posted On
11th Dec 2018
Job Description
Responsibilities:
  • Assisting users remotely in resolving issues encountered in their daily use of IT systems (e.g. PC configuration, setup), 
  • Answering queries concerning usage of standard applications and IT services
  • Servicing request calls (e.g. account creation). 
  • Resolve most of the PC client services calls
  • Able to troubleshoot effectively, isolate the problem and dispatch the call to the next level, if necessary.
Requirements:
ITE/ Diploma in IT/ Engineering or any related field

Excellent communication skills with high level of customer/ people oriented skills

Ability to perform 12 hrs shift duty

EAP No. R1766065
EA Licencse No. 95C5411



About Company

PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.

Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.

Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.

We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.

At PrimeStaff, we’re passionate about people.

EA Licence No.95C5411
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