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Helpdesk Support Engineer

1 - 4 years
Posted: 2019-02-27

IT/ Computers - Software
Customer Service/ Call Centre/ BPO
Customer Service Executive
Posted On
27th Feb 2019
Job Ref code
Job Description
Job Description :

  • Answering in-bound phone calls and emails from customers
  • Provide remote support and professional advice to end-users
  • Perform general administrative duties and assist in preparation of statistical reports
  • Handle ad-hoc assignments from supervisor as required

  • Certificate / Diploma or above in Computer Studies or above
  • 1 year support experience in IT industry
  • Cheerful, pleasant, polite, patient and able to work independently
  • Good communication and interpersonal skills and positive service attitude

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Answering in-bound phone calls and emails from customers
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