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Housekeeping Team Leader/Supervisor

Keywords / Skills : Customer Service, General Worker, Hotels/Integrated Resorts, Receptionist, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

1 - 4 years
Posted: 2019-01-04

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Team Leader/ Technical Leader
Posted On
4th Jan 2019
Job Ref code
j3m3876h040672bm5kj
Job Description
Job Description
  • Permanent
  • Sentosa
  • Shift hours (9 hours per day and required to perform shift duties)
    • 7:00AM - 4:30 PM
    • 8:00AM - 5:30 PM
    • 9:00AM - 6:30 PM
    • 11:30AM - 9:00 PM
    • 1:30PM - 11:00 PM


Responsibilities:
  • Supervise the Housekeeping operations including public areas and offices for both hotel and long stay residences.
  • Plan daily work assignments for rooms, long stay residences and public area.
  • Execute and follow up on the periodical work and crash programs for the property.
  • Ensure that assigned staff has reported to work, document any late or absent employees.
  • Maintain performance and grooming standards and of all Housekeeping staff members.
  • Ensure and maintain Job safety guideline for all staffs.
  • Assist with the training all new housekeeping staff members.
  • Ensure communication meetings are conducted. Daily line ups and monthly departmental meetings.
  • Implement effectively all Housekeeping policies and procedures.
  • Perform inspection and ensure the proper storage and sufficient supplies on room attendant cart and pantries.
  • Carry out inspections in rooms, long stay residences and public areas to ensure cleanliness and conditions meets designated standards. Directly contact respective personnel and relay any deficiencies to be corrected.
  • Follow through on all cleaning and defect rectification.
  • Prepare VIP arrivals and room set up in accordance with checklist requirements.
  • Assist in the purchase, re-order, maintain and manage housekeeping supplies, inventory and expenses.
  • Monitor and handle guest feedback, complaints and problem resolution to complete guest satisfaction instantly.
  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
  • Support departmental targets and objectives.
  • Assist in other areas of housekeeping as assigned.


Period:
  • Permanent


Location:
  • Sentosa


Working hours:
  • Shift hours (9 hours per day and required to perform shift duties)
    • 7:00AM - 4:30 PM
    • 8:00AM - 5:30 PM
    • 9:00AM - 6:30 PM
    • 11:30AM - 9:00 PM
    • 1:30PM - 11:00 PM


Requirements:
  • Min 1 years experience in janitorial or housekeeping
  • Knowledge of proper cleaning techniques, requirements, and use of equipment and proper chemical handling
  • Ability to communicate in English to liaise with guests, management and co-workers
  • Ability to endure abundant physical movements in carrying out job duties
  • Ability to enforce hotels standards, policies and procedures with assigned staff
  • Ability to prioritise and organise work assignments
  • Ability to focus attention on details

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No: R1107383)
(Reg No: R1874095)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

About Company

Success Human Resource Centre Pte Ltd is an established Recruitment Firm specialising in Permanent, Contract and Temporary placements. We have clients in the various industries that meet your requirements for your career aspiration and advancement.
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