An European MNC is looking for a Senior HR Executive - 3 months contract to join their team. Responsibilities Assist in payroll system project migration You would also draft and edit Staff Handbook and HR policies. Additionally you will review existing HR processes and documentation, make changes to templates. Skills 2 years of HR generalist experience and able to start work immediately. Good with data and Excel Knowledge of SAP Excellent oral communications and interpersonal skills Able to work well in a team. Able to work in a fast paced environment and be a creative problem solver. Please send your resume in WORD format by clicking the apply button below or contact Pearlyn Loke on +65 6701 1514 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1871910 (Loke Wai Peng, Pearlyn).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases