Send me more jobs like this

(IMMEDIATE) IT Service Desk Support – (2.5K or higher + Allowance)

Keywords / Skills : IT Service, Desk Support, service requests, Antivirus Management, IT Help desk, Service Desk, Tech Support, Helpdesk, Technical Support

2 - 5 years
Posted: 2019-08-05

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Role
Other Roles
Posted On
5th Aug 2019
Job Ref code
7400872
Job Description
Job Description :
  • Provide IT Support and communicate with Mandarin Speaking Clients
  • Ability to analyse issue and provide solutions
  • Immediate Position
Our client, a well-known and established company in IT products, accessories and service parts distribution is inviting suitably qualified candidates fill the position as a ITService Desk Support.

RESPONSIBILITIES:
  • Provide Single Point of Contact (SPOC) assistance across all the tickets which get logged at Service desk.
  • Log incidents with First Call Resolution (FCR) for the service requests
  • Prioritize and resolve the incidents as per the defined Severity matrix
  • Provide Level 1 support for all End User Issues pertaining to applications
  • Install load/ reload office automation software, e-mail and browser
  • Antivirus Management
  • Other ad-hoc duties


REQUIREMENTS:
  • Minimum Diploma in IT or above
  • Minimum 1 year of related work experience
  • Able to communicate with Mandarin speaking clients/ users


OTHER INFORMATION:
  • Location: Central
  • Working days: Base on the assigned project
  • Salary: Negotiable (salary will commensurate according to experience & qualifications).
  • The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.


HOW TO APPLY:
If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.
Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lo Wing Sam(Reg. No.: R1877254) to
or call your friendly Consultant, Sam, at 65909877 for a private discussion
or WhatsApp your details to 9854 6986 to follow up
or Click on Apply Now to submit your application now.

Please indicate the below information in your resume:
  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.By submitting any application or rsum to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
Similar Jobs
View All Similar Jobs


Walkin for you