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Implementation Consultant, PoS System/OPERA PMS System

Keywords / Skills : POS, Point Of Sale, Fidelio

1 - 10 years
Posted: 2019-05-27

Job Description
DUTIES & RESPONSIBILITIES:

• Install and configure the Oracle Hospitality product suite.

• Train the application software with a demonstrated understanding of current management techniques.

• Impart specific knowledge related to restaurant operating procedures.

• Be familiar with and adhere to the latest training and installation standards and procedures.

• Work with the My Oracle Support (MOS) global support system and Support organization on escalating client issues.

• Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded.

• Keep up to date on features and functions of the new application version.

• Necessary SQL and technical skills

• Active participation in online education and product training courses.

• Participate in quality assurance of new product and/or version release software when required.

• Submit timely and accurate project status and other required reporting via current communication method.

KNOWLEDGE, SKILLS & ABILITIES

Credentials and Experience:

Essential:

• Previous experience with the Oracle Hospitality Point-of-Sale or similar F&B Point-of-Sale software products.

• Tertiary qualification in Information Technology / Computer Science.

• Familiarity with relational database management systems such as Oracle Database Server.

• Working knowledge of TCP/IP networks, PC’s and troubleshooting techniques.

Professional Skills:

• Analytical problem-solving skills.

• Project Management skills.

• Presentation and interpersonal skills.

• Superior communication skills, written and verbal.

• Fluency in Native language and English

Abilities:

• Ability & credibility to work effectively with the client at all levels of the organization.

• Proven ability to work unsupervised or as a team member of both the local office team and wider company teams.

• Creative thinking abilities so experiences and knowledge may be used to create new ideas and think 'outside the box’.

• A self-starter with initiative, drive and strong desire to succeed.

• Ability to work under stress.

• Flexibility with people and time.

SPECIAL REQUIREMENTS

• Able to work overtime and public holidays as requested.

• Able to travel extensively and be away from home for extended periods of time.

• Able to work in a harsh environment.

• Able to work independently

About Company

Oracle Corporation is the world's leading supplier of software for information management and the world's second largest independent software company. With annual revenues of more than $10.0 billion, the company offers its database, tools and application products, along with related consulting, education and support services, in more than 145 countries around the world.
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