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Implementation Manager

Keywords / Skills : Project Coordinator

5 - 9 years
Posted: 2019-05-23

Nationality
Malaysia (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Banking/Accounting/Financial Services
Function
Admin/Secretarial
Role
Administration Executive
Other Admin/Clerical/Secretarial
Education
Bachelors
Degree
Diploma
Salary
4500 - 6000 MYR
Posted On
23rd May 2019
Job Description
• Managing multiple medium-d project/initiatives as a Project Manager

• Through discussion with customers, translates the needs into implementation activities, and guides customers with the established implementation procedures, standard specification and required documentation to provide end-to-end project execution throughout processing implementation projects.

• Using SQL and Unix to write the codes and perform UAT

• Perform production implementation and support

• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology

• Keeping track of project plan using Podio system and Microsoft project

• Responsible for the planning, organizing, and management of project tasks and resources to bring about the successful completion of project goals and objectives

• Possess good knowledge on the Credit/Debit card for payment gateway domain with more visibility on the transaction process from authorization till settlement.

• Involved in project management activity beginning with defining the project scope until the closure

• Preparing documents, such as Implementation plan, Global Task List, an Implementation plan for the project scope

• Work together with the technical implementation team to provide testing support (comfort testing) for technical interfaces of financial institutions and their transaction processors and service providers (Banks and MSPs)

• Perform project implementation management of MasterCard’s clients within agreed Time to Market (TTM).

• Analyze requests from customer, process formalities & implement the requests within agreed target effective date.

• Provide timely solution for escalations or requests from customer, escalation of relevant issues to Business Leader.

• Perform kick off meeting & discussion with Market Delivery team and customer for new and any upcoming issues for action, recovery & solution

• Provide mailbox management for Asia Pacific region


Key Skill(s)

About Company

Tech Mahindra is one of the TOP 5 IT companies in India. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions that enable Enterprises, Associates and the Society to Rise™. We are a USD 3.4 billion company with 100,000+ professionals across 51 countries, providing services to 649 global customers with a diverse workforce that connects, collaborates and celebrates together.

TechM is part of the USD 16.5 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, and information technology and vacation ownership.

TechM Global Solution Centre in Kuala Lumpur is an impressive campus in 15 acre with 1100+ FTE capacity, dedicated training facility with 450 seats and with internal car parking. TechM has around 600+ associates in KL as this is one of the strategic development center for servicing customers in APAC.

To know more about Tech Mahindra can check the site http://www.techmahindra.com
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