My client is a respected and recognised name in the medical device space and now seek an experienced Industrial Engineer to provide production engineering and industrial engineering expertise Responsibilities: Assume responsibility to identify and drive opportunities for continuous improvement through lean manufacturing and IE methodologies Provide production engineering and industrial engineering expertise to the organization to drive targets for quality, output, waste and efficiency Improve efficiency, quality and productivity by performing time studies, line balancing and applying IE tools and principles Develop manufacturing methods, labour utilization standards, and cost analysis to promote efficient labour and equipment utilization Derive continuous improvement opportunities through lean manufacturing and IE methodologies Provide production engineering expertise in achieving schedule compliance and process capability Drive cost savings activities and conduct data analysis to identify cost reduction opportunities Develop and maintain process improvement standard work for production processes Liaise internally with team to achieve equipment effectiveness through total productive maintenance Execute continuous improvement projects to achieve productivity saving and lead time reduction Ensure compliance with workplace, safety and health and plant safety rules Requirements: Degree in Mechanical, Industrial or Manufacturing engineering or equivalent with at least 3 -5 years’ of engineering and assembly work experience in a manufacturing environment Strong knowledge in Industrial Engineering and Lean Manufacturing methodologies Stronghold with operation management, assembly and engineering processes Six Sigma Certification will be a big plus Prior exposure in communication with internal customers and external agencies – customers, vendors and government bodies Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases