Participate as a member of the business IT team providing Level 2 and some Level 3 support to an entire product development lab
Lead support activities in setup of robust, reliable and secure IT systems and network infrastructure (RHEL, Windows, virtualization, web servers, networks) for engineers in the lab
To provide support in network security projects for local risk/ODM/OEMs' network access
To provide technical support in lab compute space operations and to enhance productivity of engineers in the areas of desktop support, business IT applications, systems and network infrastructure and business IT processes such as IT software purchase request and software license management including:
End-to-end infrastructure installation, configuration, integration of components including enclosures, servers, network and storage performance and status monitoring, maintenance, troubleshooting business continuity and recovery plan improvement and simplification of lab compute space infrastructure architecture
IT software procurement facilitator - ensuring accurate and timely submission of IT software purchase request, expedite order delivery where necessary and ensure accuracy of orders and invoices.
Software license management - track and document software licenses
SharePoint facilitator - site creation and content management, drive common structure across functions for ease of navigation and locating content.
Manage file share utilization and user access to business IT-owned Windows file servers.
Manage data backup using HP Data Protector solution.
Min a Bachelor / Postgraduate degree in IT, Computer Sciences, Computer Engineering or Electrical Engineering with at least three years in-depth knowledge and practical experience with enterprise system administration working with Windows, Unix and Linux, IT infrastructure/storage management (installation, hardware, trouble-shooting) and network configuration.
Good trouble shooting skills in Windows/Linux network environment
Peoplebank Singapore Pte Ltd is a leading IT services provider specializing in software and technical consultancy. We provide placement and outsourcing of IT professionals to a wide range of projects and industries spanning financial services to manufacturing, consulting and telecommunications.
Our clients are leaders in their respective industries and include Multinational Corporations, large local commercial groups and government bodies. Typical skills required include Project Management, Service Delivery Management, System Administration and Technical Support as well as Application Development for E-Commerce, Customer Billing and Management, and Order Management systems.
Our team of qualified Consultants comes from a diverse range of industries and backgrounds. They are trained professionals with many years of experience and are able to quickly and efficiently match your skills and career objectives with job or project opportunities. We offer attractive salary and benefits packages for all our positions. Feel free to send in your resume for any of our job postings or call our office to enquire or chat with our Consultants.
EA Licence Number : 08C5248
Company Website: www.peoplebank.asia Address: 61 Robinson Road #18-02 Robinson Centre Singapore 068893 Company Mainline: +65 6429 1250 Main email: firstname.lastname@example.org
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases