Infrastructure Support Team Lead

Softlayer Technologies Asia Private Limited

Job Description

Responsibilities
  • Overseeing the daily operation of an enterprise-level data center.
  • Calculating metrics to analyze the performance of the data center technical staff.
  • Efficiency improvements, process creating and improvement, and daily operational integrity.
  • Prepare and present quarterly objectives and results to the management staff
  • Mentoring and educating the team
  • Successfully manage multiple projects relating to data center operations from planning to execution
  • Monitor the performance of and develop strong business relationship with vendors, carriers, and other outside agencies that interact with the data center
  • Work closely with local facility engineering staff to ensure all infrastructure systems are operating within established tolerances, proactively maintained, and adequately serviced when necessary
Requirements
  • Knowledge of computer networking concepts
  • Knowledge of hardware concepts and component installation
  • Knowledge of Windows and Linux configuration and troubleshooting
  • Effective time management skills
  • Customer focused attitude with some previous customer service experience.
Preferred Technical Experience
  • Intermediate knowledge of various internet-related services and software (mail, web, domain servers (DNS), etc.
  • Experience in the information technology/networking/web hosting field(s)
  • Certifications a plus: Red Hat Certified Engineer (RHCE), Red Hat
  • Certified Technician (RHCT), Linux+, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA), etc.
Required Education
  • High School Diploma/Degree

Job Summary

  • Singapore
  • Singapore
  • 3 - 13 years
  • Linux Administration, UNIX Administration, Networking, Team Leader, Data Center Operations, Ticket Management Systems, Infrastructure, Cabling, System Engineering
  • , , ITC/NTC/Vocational,
  • IT
  • Team Leader/Technical Leader
  • IT/Computers - Hardware
  • World class IaaS leader. Work in the state of the art Data Center. Be the go to person for Singapore DC Ops mentoring a team of 20+ techs ensuring optimal up-time. Key to winning: Deep interest on exploring new technology, An achiever & Team player.
  • 15th May 2019
  • SM_SNG01

About Company

SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world.

We are now re-branded as IBM Cloud - Same platform you love, just with a new name. (http://bit.ly/2gSnLc8). We are aggressively expanding our team across various sites in Asia Pacific Japan.

Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer.

Recruiter(s)

Yvonne Tan Recruiter Softlayer Technologies Asia Private Limited

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