Procure to Pay (Accounts Payable) is the day-to-day management of all payment cycle activities ensuring that payments to external stakeholders are performed in a timely and efficient manner. - Work on projects related to enhancing business processes and promoting continuous improvements. - Opportunity for hands-on experience to work on Keppel's internal systems. -Promote the functions and usefulness of the system to external stakeholders.JOB REQUIREMENTS
- Possess a Can Do! spirit - Ability to work independently - Ability to convey information in a clear and concise manner to internal and exteral stakeholders - Possess good interpersonal and communication skills - Willing to take inititative - Alignment to Keppel Group core values - Basic knowledge on SAP will be preferred Successful interns will be attached to Keppel FinHubBUSINESS UNIT Keppel Corporation Ltd
Keppel is a multi-business company with a global footprint in more than 20 countries, providing robust solutions for sustainable urbanisation, to meet the growing need for energy, infrastructure, clean environments, high quality homes and offices, and connectivity.Keppel aims to be a global company at the forefront of our chosen industries, shaping the future for the benefit of all our stakeholders Sustaining Growth, Empowering Lives and Nurturing Communities.With people as our core asset, Keppel actively seeks out bright and dynamic individuals to join our talent pool. We offer our employees opportunities to grow and shape their careers, across the geographies in which we operate.Be part of our Keppel family today.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases