The AIA Singapore Summer Internship Programme (May to Jul) aims to provide a meaningful learning journey for students who come on board by trusting you with real-life projects in the respective work areas, and helping you forge professional relationships along the way. Spend some time with us before you graduate, and take your understanding of the corporate world and insurance industry to the next level. __ As an intern attached to the Group Internal Audit division, you will build up your technical knowledge on auditing and gain business insights from the analysis and testing performed. The work will also allow you to acquire and hone soft skills such as presentation skills, team work, relationship building and project management. Key Responsibilities:
Support and execute audits within the organization in accordance with the annual audit plan approved by the Group and Local Audit Committee.
Ensure that the working papers and other deliverables meet internal standards and assignments are completed within budgeted time.
Whenever required and at Group Internal Audits request, to undertake other audit assignments/project type tasks.
Perform and document the audit test procedures and results for audit scope assigned by the audit engagement lead.
Undertaking studies in the relevant fields such as Accounting, Business, Data Analytics, Finance or Actuarial.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases