The internship programme offers students an insight to the community care sector. You will be exposed to key projects in a specific division. If you are goal-oriented, resilient and keen to work in a dynamic environment that fosters innovation, we invite you to be part of AIC. Join Team AIC to create a vibrant care community enabling people to live well and age gracefully. Duration of Internship Programme:from 8 weeks to 6 months.
Students currently pursuing Master / Degree / Diploma in any discipline
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases