CompIT Consultants Pte Ltd was incorporated in Singapore in 1997 to meet the fast growing demand, both local and regional, for quality IT Services. CompIT's organizational strategy is long-term in scope and is based on building a quality organization using ethical business practices and sound management principles.
Services Offered Complete Software Team Services
CompIT is specialised in offering the services of complete teams of IT resources for execution/implementation/maintenance of software projects irrespective of the domain and technology. Typically, clients state their project requirements and CompIT assembles the appropriate team that is then deployed on the clients' projects. The client has advantage in taking the team on Time and Material basis in this service. Client has the option to absorb the complete/partial team on their pay-role for future support of the same project.
CompIT provides IT manpower assistance and consultancy on a Time & Material basis. Depending upon the technical and business application requirements, CompIT offers an immediate access to a large team of experienced software engineers who can start working on clients� projects in as little as two weeks� time. This makes staffing for software projects viable and flexible.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases