Job Summary

Company Name
Charterhouse Pte Ltd


5 - 10 years

Key Skills
Information Technology,Automation,RPA

Bachelors/ Degree


Other Information Technology

IT/ Computers - Software

Posted On
24th Nov 2017

About Us

Charterhouse is an Australian owned executive recruitment consultancy, which has expanded its operations in Singapore in mid 2006. Charterhouse was formed by bringing together a number of the industry's most successful, experienced and professional, permanent and contracting recruitment consultants. By merging their vast, international experience the vision was to create a business built upon not just meeting expectations but consistently exceeding them, through dedication, passion and integrity. Charterhouse offers specialist services within the Accounting, Banking & Finance, Sales and Marketing, Technology, Industrial, Manufacturing and Engineering fields. 4 Battery Road Bank of China Building #33-01 SINGAPORE 049908 Tel: 65 6435 5600 Fax: 65 6438 1600 Email: Website: Agency License Number: 06C3997

Job Title

Title: IT Analyst - Robotic Automation (West) Shipping MNC

Job Description


• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)

• Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required.

• Successfully engage in multiple initiatives simultaneously

• Work independently with users to define concepts and under direction of project managers

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.

• Develop requirements specifications according to standard templates, using natural language.

• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

• Be the liaison between the business units, technology teams and support teams


• Bachelor’s degree in Computer Science with a specialization in management.

• Thorough knowledge of business functions and extensive understanding of business operations, strategies, and objectives.


• 5+ year of overall IT experience in consulting, designing and implementing digital strategies focused on business process transformation to boost productivity and reduce cost

• 1+ years of experience in end to end and assisted automation (Robotic Process Automation)

• 2+ years of experience in Project management, and business

• 1+ years of experience in Product Implementation, Product release management, handling issues and escalations with in SLAs

• Experience working in Agile Methodology, creating user stories, tracking development, defining acceptance criteria and publishing reports for stakeholder management and review

• Knowledge in Shipping / Logistics / eCommerce Domain will be an advantage

For all interested applicants, kindly send your updated resume in MS Word to Jeremy Kwan at

EA License no: 13C6338 | Registration no: R1329791


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