IT Application Support Specialist

Job Description:

Job Title: IT Application Support Specialist (J178-0001180)
Industry: Industrial Facilities and Infrastructure
Job Category/Function: Information Technology / Help Desk & IT Support
Salary: SGD 4000 - 8000
Location: South West, Singapore

About Company:
Since 1970, our client had been serving various customers in the heavy industries such as the oil & gas, the marine sector, automobiles and many more. The client’s diesel engine is a prime mover and had been distributed all over the world.

Job Description:
- SAP 1st level user support for newly implemented SAP HANA - SD, MM, FI CO modules to all client's users in Singapore, Indonesia, Philippines, Vietnam and Middle East, ensuring business continuity and process efficiency.
- Provide basic support and troubleshooting to all employees with regard to SAP.
- Gather and analyze information about users’ issues and determine the best solution.
- Provide support for identified level 2 Application Management Services (AMS) and level 3 (SAP) issues if configuration solutions have already been documented.
- File case to AMS vendor if issue cannot be resolved by our IT team. This involves ticket routing, escalation and follow ups to level 2 support (AMS vendor).
- Update documentations (ie, training documents, solution manager, etc), as needed.
- Organize monthly SAP meeting with user department and AMS vendor.
- Summarize users’ requirements for new function and customization.
- Analyze current business processes and provide recommendations that would help improve efficiency and effectiveness of users using SAP.
- Provide training to users, as and when needed, using the available training materials and UAT documents.

Job Requirements:
- Degree in Computer Science/Information Technology or equivalent.
- At least 3 years’ experience in SAP user support/functional consultant for SAP MM, SD and WM modules in manufacturing industry.
- Preferably someone with at least 2 full cycles of SAP implementations.
- Experience with S/4 HANA is a plus.
- ABAP programming and debugging skills a plus.
- Understanding of business work flow of manufacturing environment.
- Good communication skill with users.
- Japanese language skill advantageous to communicate with Japanese customers
- Business trip might be required at times.

Compensation:
- Various Bonus (Average 2 months)
- Transportation Allowance ( 100SGD per month )
- Company Shuttle bus (Jurong East - Company)
- Medical Allowance

Interested applicants are invited to submit their resume via clicking the apply button.

JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
Reiko Oshima (Registration No.: R1877299 ) SAP user support/functional consultant, S/4 HANA , ABAP programming and debugging skills , at least 2 full cycles of SAP implementations

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Job Summary

Company
JointHire Singapore Pte Ltd
Industry
Location
Singapore
Job Category:
Years of Experience
Function
Education
Bachelors/ Degree
Posted On
11th Jan 2019

Why JointHire?

JointHire is a newly founded Singapore based recruitment company offering innovative job placement service to employers and job seekers.

We will match you to the right jobs with high efficiency and speed based on our proprietary technology. Our team will serve you with integrity, accountability and customer commitment.