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IT Business Analyst
IT Business Analyst
SnapHunt Pte Ltd
Keywords / Skills :
IT Business Analyst, Project Manager, Digital Transformation, Change Management, Business Analyst, Agile, business processes
Singapore
3 - 10 years
Posted:
2019-11-27
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Industry
Banking/Accounting/Financial Services
Function
IT
Role
Business Analyst
Education
Bachelors
Degree
Diploma
ITC
NTC
Vocational
Posted On
27th Nov 2019
Job Ref code
22460351
Job Description
The Offer
Work in a company with a solid track record of performance
Leadership Role
A role that offers a breadth of learning opportunities
The Employer
Our client is a top tier bank with a well established presence in the region. A frontrunner in digital transformation, it seeks to deliver premium services to all its clients worldwide.
The Job
You will be responsible for :
Contributing to and driving continuous process improvement initiatives to meet business needs.
Establishing project plans, resources, budgets and time-frames, and assigning tasks.
Gathering, analysing, defining and formalising business requirements and processes into project / system specifications.
Identifying, tracking and communicating progress, milestones, deliverables, risks and issues.
Managing vendor relationship and deliverables.
Preparing project feasibility studies, cost-benefit analysis and proposals and obtain required approvals from IT management and project sponsors.
Delivering the digital transformation roadmap.
Ensuring business transformation deliverables account for current business process and include re-defining business processes where needed.
Managing key stakeholders and communicating on project status, risks and key issues.
Working with various teams to understand their requirements and implementing solutions accordingly.
The Profile
You possess a Degree/Diploma in Computer Science, Engineering or related field.
You have at least 3 years experience, ideally within a IT Business Analyst/ Project Manager or Digital Transformation/Change Management role.
You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
Expertise in Agile would be highly valuable.
You enjoy finding creative solutions to problems
You are highly goal driven and work well in fast paced environments
You pay strong attention to detail and deliver work that is of a high standard
Ref: 22460351
Key Skill(s)
IT Business Analyst
Project Manager
Digital Transformation
Change Management
Business Analyst
Agile
business processes
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About Company
Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role? Submit your CV on https://snaphunt.comNow live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.
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Additional Comments
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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