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As a division of The GMP Group, one of the largest staffing and HR consultancies in Singapore, GMP Technolgies attracts only the best job opportunities in local SMEs and multinational corporations. With our skilled staff and specialist services, be assured we have the wealth of experience and feel of industry to help you find the best fit.

To check out the possibilities available to you, simply log on to www.gmprecruit.com for our full job listings and be in touch with the latest HR-related news and advice from experts.

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EA Licence: 11C3793

IT Desktop & Helpdesk Support (End-users workplace support) – 1 year
Responsibilities:

  • Technical Support: Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives.
  • Clarify tickets logged with requesters and communicate about resolution progress.
  • Develop and maintain good working relationships, resolve problems, and positively influence others in order to successfully produce customer satisfaction.
  • Information Security: Ensure security rules implementation as per the policies.


Requirements:
  • Professional experience: 2-3 years minimum relevant experience
  • Fluency in English
  • Strong knowledge of Microsoft based operating systems
  • General knowledge of IT infrastructure : Lan, WAN, Windows servers, active directory
  • Good knowledge of informatics hardware (PC, Printer, scanner, smartphones etc.)
  • Basic Knowledge in SAP system (account, print)
  • ITIL qualification is preferable but not essential.


To apply, please visit www.gmprecruit.com and search for Job Reference: 13678
To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239
   

Sounds like a good fit?

If you are interested in or qualify for this position, please visit our website at www.gmprecruit.com to submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.


We wish you great success in your job search!