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IT Support Engineer - Networking

Keywords / Skills : Network CCNA Router Switches Troubleshooting Networking IT Support Desktop Cisco

1 - 5 years
Posted: 2019-10-09

Nationality
Malaysia, Singapore
Industry
IT/Computers - Hardware & Networking
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
ERP/CRM - Support Engineer
Education
Bachelors
Degree
Diploma
Salary
3000 - 3500 SGD
Posted On
9th Oct 2019
Job Description
Höllöberg has partnered with a European software house that is looking for a permanent new addition to their support team. It’s a great opportunity for someone looking to join a dynamic team with unique international company culture and comprehensive training provided. Ideal for someone curious and willing to learn the job as well as a niche industry that the company operates in. On top of that, you would also have the opportunity for occasional travel including visit to the headquarters in Europe. 


Responsibilities: 
  • You would be supporting clients across various countries mainly over the phone and email (85%), with an on-site face to face troubleshooting once in a while (15%), 
  • Providing 1st and 2nd line support of the company’s software and services, 
  • Service desk troubleshooting and problem solving of network systems, switch and router configuration, 
  • On-site installation, migration and troubleshooting at customer offices throughout Asia Pacific region, whenever necessary, 
  • Work closely in a team both with the Singapore colleagues as well as the Europe based team.


Requirements:

  • 1-2 years of experience in IT Support within the Networking space,

  • Knowledge and good understanding of the following is an absolute must: Networking and network troubleshooting, Switch and router configuration, Microsoft server and operating systems, PC and server hardware knowledge,

  • Passionate about customer service with the right attitude and out of the box approach to solving variety of different kind of problems every day,

  • Willingness to work on a shift rotation basis is necessary,

  • Candidate must be currently based in Singapore.



If you'd like to hear more, please apply and/or contact us at:

www.holloberg.com


Business Registration No: 201805144D

EA Registration No: R1653145

License No: 18C9522


About Company

Holloberg - Specialist Hiring Advisory
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