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IT System Manager

Keywords / Skills : Vmware, Information Technology, System Engineer, IT Manager, Management, Powershell, Scripting, CISCO, Server Administrator, Server Engineer

8 - 18 years
Posted: 2019-04-01

Job Description
You will be expected to maintain SLA, 99.99% server uptime, be proactive minimizing environment issues and follow Micron’s change management process. You will have the opportunity to travel to other Micron sites if needed as well as attending technology conferences and trainings.

As part of your responsibilities you will be required to:
  • Conduct team member performance appraisals and other supervisory responsibilities.
  • Provide day to day operational leadership within Windows Server, VMware and Hardware technologies.
  • Maintain global collaboration with the other Micron IT operations teams, both internal and external to I&O
  • L2/L3 Incident and problem management
  • Vendor cases management
  • Weekly operation report
  • Operation escalation management
  • Maintain OLA and SLA agreements with other Micron Business Units
Specific responsibilities include (but are not limited to):
  • Continually improve operations through routine monitoring of system performance metrics and proactive actions.
  • Reviewing of system log files, trend analysis, configuration, incident and problem management processes.
  • Recommend and work with the L4 engineers or Solution Architect on system or architectural changes when needed to improve automation, performance, high availability and scalability.
  • Update operational runbook documentation for any changes in the environment.
  • Prevent infrastructure issues through Splunk, VeeamOne or any other analytic tools.
Qualifications / Experience
  • Leadership experience with multiple direct reports
  • 8+ years of experience as Windows and VMware Administrator
  • Excellent PowerShell, Power CLI and other scripting skills
  • Installation, configuration, and administration of the major Windows\VMware components and strong technical knowledge in the below key technologies:Windows Servers (2008 R2, 2012 R2, 2016)
  • AD Group Policies
  • Remedy and Splunk
  • Active Directory Domain Services
  • Strong server hardware knowledge (Cisco and HPE)
  • Fundamental networking knowledge
  • VMWare ESXi, VSAN, VCenter and other hypervisor technologies
  • Strong communication skills (verbal, written, presentation, interpersonal).
  • Must be able to work under pressure and project deadlines.
  • Strong skills in decision-making, prioritization and negotiation.
  • Strong skills in troubleshooting and problem solving.
  • Passion and accountability for the environment you will be responsible for.
B.S. or M.S. degree in Computer Science, Computer Engineering, other technical disciplines or equivalent work experience.

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