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Java Application Support Consultant

Keywords / Skills : Java Application Support Consultant

4 - 7 years
Posted: 2019-09-13

Posted On
13th Sep 2019
Job Ref code
Job Description

Acting as a team lead, to manage and guide team members in production incident troubleshooting and resolution.
Manage and prioritize incident tickets routed to L2.
Troubleshoot, perform root cause analysis and escalate incidents to L3 for fixing.
Provide trend analysis and root cause analysis on recurring incidents and defects, conduct post incident reviews.
Track, manage and report on relevant SLAs.
Manage the tasks to the team members in service requests, recovery of systems and services, conduct health checks.
Support disaster recovery and audit exercises.
Conduct impact assessment on version upgrades and patches.
Perform production release and patch management.
Maintain knowledge base.
Review and plan continuous improvements.
Lead a small team of application programmers for application support activities.

Diploma or Degree in IT or its equivalent.
Skill set 1: Java; Microsoft SQL Server.

Please send your most updated CV in MS WORD FORMAT to (
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1111100)

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