Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user.
Gathers information from the system, analyses program and time requirements, and prepares documentation to change existing programs.
Researches and analyses existing systems and program requirements, under periodic supervision.
Designs programs for projects or enhancements to existing programs.
Writes specifications for programs of low to moderate complexity.
Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems.
Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate.
Creates appropriate documentation in work assignments such as program code, and technical documentation.
Conducts quality assurance activities such as peer reviews.
Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards.
Requirements
One or more years of experience in programming or testing
Bachelor's degree in IT, Computer Science, or related field preferred
Experience working with Java, J2EE and J2EE frameworks (such as STRUTS, SPRINGS and Hibernate)
Analytical and problem-solving skills for design, creation and testing of programs
Interpersonal skills to interact with team members
Communication skills to work effectively with team members, support personnel, and clients
Ability to work independently and as part of a team
DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases