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Job Oppertunity for the role of Social Media Listening Analyst for our Client in SIngapore

Keywords / Skills : Social media listening, social listening, brandwatch, digimind, Social Media Marketing, Digital Marketing, SEM, SEO

4 - 11 years
Posted: 2018-06-10

Job Description

Resources will be responsible for managing all ongoing social listening data and analytics need of our client’s business and responsible for working as part of a central team of analysts, to serve the needs of multiple stakeholders and facilitate decision making. Resources will work well in an entrepreneurial environment, been keen to innovate, and be capable or deriving insight from various types of data including social listening, native social media platforms, paid social and web analytics.

Scope of work

Provide Social Media Intelligence and insight

Build complex semantic queries used to collect data in order to respond to client’s business problems and needs, developing and managing social dashboard, analysing both quantitative and qualitative data and providing recommendation.

Manage, organize and present data from various sources (social, web, paid social, etc) developing and delivering both regular and ad-hoc reports for leadership and to help drive decision-making.

Utilize social listening tools for event-based reporting and ad-hoc reporting of pre-determined key topics.

Conduct audits of social content to ensure maximum efficiency of creative used, and to ensure correct application of tags.

Stay abreast on best practices and latest trends in digital marketing, web analytics, SEO, SEM, digital content and campaign management

Attain proficiency in available tools to subsequently evangelize said tools to colleagues and stakeholders. 


Experience in using social measurement tools such as Sysomos, brandwatch, Digimind, etc

Experience in data visualisation tools such as Tableau, Adobe and Qlikview will be highly valued

Strong understanding of social media platforms like Facebook and Twitter and their analytics.

Strong understanding of Boolean, keyword management, data validation, and data cleansing.

Demonstrate strong understanding of English language as mandatory requirement 
Excellent presentation and communication skills

Strong analytical skills. Must be able to analyze information at both a macro level and a more detailed level and make strategic recommendations.

Excellent team player.

About Company

ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is fully committed to quality, customer-oriented and multi-technology expertise. Today, ITCAN operates in Singapore, Hong Kong, Australia ,India and Malaysia with over 1400 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan, and Middle East. ITCAN is committed to excellence in service for all their clients / employees.

Rapidly growing, highly competitive and fully responsive with professional management, technical and financial IT resources teams committed to excellence in service for all our clients in the ASEAN network of countries. After 10 challenging years, ITCAN has successfully position itself as a highly effective and sought after service provider in the corporate area in IT software solutions and services.
Business model and approach is based on simplistic values of Integrity, Client Orientated focus and most importantly the Human Capital at our clients. It is the excellent talent and diversity of the people we hire, that has brought upon our successes and awards. Corporate mission statement is to retain our prized asset- the employees, adapt to new age economies and continue to hire the best minds and talents available for the type of service we are able to provide. Companies that benefits from ITCAN’s experience spans across a wide variety of industries such as financial institutions, investment banking, private banking, asset management, insurance, telecoms, consulting, MNCs, Fortune 500 ,SMEs, healthcare, hi-tech, manufacturing and pharmaceutical giants in the Asia-Pacific region.

We are member of Singapore Chinese Chamber of Commerce & Industry (SCCCI), Singapore Indian Chamber Of Commerce & Industry (SICCI) and Singapore Infocomm Technology Federation (SITF).A multi-award winning IT Solutions and Services Company since its inception, the company has been listed in the Shell Livewire award 2007, Spirit of Enterprise award 2008, SICCI DBS Singapore Indian Entrepreneur award (SIEA) 2008 & 2009, Asia’s Responsible Entrepreneur Award 2010,Entrepreneur of the Year Award 2010-Investment in People Award, ASME-Rotary-Entrepreneur of the year AWARD 2010 , Asia Pacific Entrepreneurship Awards-Investment in people and Outstanding category- 2011 & 2012 , Singapore Enterprise 50 award for the year 2007, 2009 and 2011 and 2013. The Enterprise 50 award recognized ITCAN among the top 50 most enterprising, privately-held organizations in Singapore. Singapore top 100 Excellence Award 2012/2013, Midas Touch Asia Enterprise Award 2013-Platinum Award. Achieved Top award of Singapore Turnover growth Excellence –in Infocomm and Communication 2014 and 2014-Asia Excellence Award.


If you have any friends or colleagues who might be suitable and interested, please feel free to ask them to send in their updated CV at the earliest.

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