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L2 Firewall Engineer

Keywords / Skills : L2, Firewalls, hardware, firewall, Authentication, VPN, DNS

3 - 8 years
Posted: 2018-08-13

IT/ Computers - Hardware
Network Administrator
Bachelors/ Degree
Posted On
13th Aug 2018
Job Ref code
Job Description

* Must have operational background & very technically inclined that needs to know FW operationally really well *
Key Accountability
  • Work with Duty Engineer to troubleshoot, identify, and recommend bypass solution to reported problem.
  • Worked with FW Support team on advanced troubleshooting, identified root cause and permanent resolution to reported problem.
  • Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
  • Escalation point for Duty Engineer 24 x 7.

Job Duties & Responsibilities
  • Administration and management (technical operations) of firewall infrastructure
  • Evaluate and upgrade firewall hardware and/or firmware
  • Coordinate with vendor, deploy, configure and manage Firewall devices according to system engineering design.
  • Coordinate with information security governance team to align IT infrastructure with established standards.
  • Ensures system compliance with all established information security policies
  • Perform period health check and tuning of firewall devices.
  • Performs technical assessment of any non-well defined or complex firewall change requests prior to implementation.
  • Performs regular review of firewall rule bases and recommend necessary optimization actions
  • Assists Level 1/2 Support Engineers during problem determination and resolution whenever necessary.
  • Planning and recommending overall improvements in firewall management
  • Device Access management
  • Advanced troubleshooting production problems with RCA and fault diagnosis
  • Performance and historical trend analysis
  • Implements changes to firewall infrastructure hardware in order to correct errors or enhance functionality
  • Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
  • Prepares technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
  • Must be able to take operational call 24x7 including public holidays

  • Experience: Minimum 3 years of firewall operations and/or management role
  • Education: Minimum Bachelor's degree in engineering or science
  • Checkpoint Firewalls, Juniper Netscreen / SRX Firewalls, VPN Technologies, DNS, NTP, 2 Factor Authentication technologies.
  • Strong verbal, written, interpersonal communications in English skills.
  • Ability to work independently or as a team player.

About Company

NTT DATA Singapore Pte Ltd
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