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L3 Production Support Consultant

Keywords / Skills : L3, Application support, Support analyst, Prod support, L3 support, Support engineer

5 - 10 years
Posted: 2019-12-11

Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Education
Bachelors
Degree
Posted On
11th Dec 2019
Job Description
1. Cover L3 as part of the Development team to manage daily incidents and problem tickets.

2. Domain : Corporate Channel Application

3. Knowledge of channels experience is important and background in production support

4. Hands-on to a large extent, knowledge of unix shell scripting, Oracle sq. and control m (job scheduling)

5. Have leadership experience in managing senior stakeholders.

6. Presenting solutions and managing sev1/2/3 incidents with production support.

7. Build strong partnership with production support, infra team and IS security to resolve issues.



If you are interested in this job opportunity, please share your updated CV to subramaniyan.narayanan@theoptimum.net


About Company

Optimum Solutions, is a Singapore based full spectrum Software Solutions and Managed Services Company. Software services from Optimum are designed to deliver Enterprise Client-Server/ Multi-tier and Web based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. We started our operations in March 1997. Since then, we have grown to 2000 plus consultants working with us and have developed into a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and commitment to fully serve its clients in Singapore, China, USA, Malaysia, Philippines & India.
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