You will align business strategy and analytics requirements, participate in all phases of projects, including ideation, business case development, model development, data mining and delivering impactful solutions.
You will use machine learning techniques to help businesses drive revenue, reduce risks and improve operational efficiencies.
Knowledge of natural language processing and text mining is a plus
Ability to build and interpret probabilistic models of complex, high-dimensional systems is a plus
Established since 2003, our team of 100+ specialist consultants at Kingfisher provides mid-to-senior Executive Search and end-to-end Recruitment Process Outsourcing (RPO) solutions across the Asia Pacific region.
We focus in key industry verticals including Healthcare & Life Sciences, Technology, Retail & Consumer, Professional Services and Industrial & Engineering.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases