Collaborate with product, business, design and data teams to define market-disruptive strategies and plans for your team.
Lead and secure your team on-time delivery. Establish effective, agile ways of working, unlock collaboration, spot and remove impediments, contribute code.
Guide your team towards technical and operational excellence. Provide your team with strategic technical direction, review and contribute designs, support setting and delivering on team SLAs.
Provide feedback, mentor ship and coaching to your team.
Communicate proactively with stakeholders and other teams across the company, constantly seeking alignment, transparency and opportunities to synergize.
Attract, interview and recruit the future talents of your team.
At least 7 years of software development experience out of which 3 years of engineering management and leadership experience, with a track record of building and growing high performing software engineering teams.
Solid programming skills in Swift, Kotlin, Go or similar.
Proven ability to understand and design complex software systems and APIs.
Experience planning and running projects, paired with the ability to know when to shift priorities amid a rapidly changing business environment.
Strong communication, interpersonal and stakeholder management skills.
Hands-on experience with mobile platforms development is a major plus.
PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.
Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.
Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.
We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases