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Learning Content Inspector

Posted: 2019-02-21

Software Engineer/Programmer
Posted On
21st Feb 2019
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Job Description


So what does a Learning Content Inspector really do? Think of yourself as someone who is responsible for creating the best learning experiences, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full attention because its time to imagine what its like being a Learning Content Inspector.
Imagine yourself going to work with one thing on your mind: quality. As you tackle your new tasks for the day, you know that it will lead to one thing: better learning experiences delivered on-demand in a personalized learning ecosystem.
As a Learning Content Inspector, you will review and edit materials for quality and consistency. You will sometimes write the content yourself too. You will work together with other members of the E-learning team to achieve your mission. Lets talk about your role in the mission (should you choose to accept it), shall we? As an LCI, you will review the E-learning teams output in all identified review stages. You will complete your reviews according to project timelines and requirements. You will edit all learning content to maintain a high-quality standard in line with the TaskUs E-learning Style Guide and the companys brand identity. You will evaluate writers, designers, and media developers adherence to quality standards using the teams quality rating form. You will participate in calibration sessions to ensure your alignment with the teams standards. You will maintain task and project trackers by regularly entering your updates. You will participate in project meetings to discuss wins, challenges, and opportunities for improvement, especially from a content quality standpoint. You will (sometimes) write content including storyboards, facilitator guides, supplementary training materials, process and policy documents, video scripts, assessments, and email communications.
Do you have what it takes to become a Learning Content Inspector?
What is it were looking for? Because LCIs are experts in writing top-notch content, we make sure to handpick the best of the best. Since were looking for someone who can help take TaskUs learning to the next level, we need someone who knows what quality looks like and can help team members enhance their work to meet quality standards.
Were on the lookout for individuals who have a solid understanding of the technicalities of the English language. Someone who demonstrates excellent comprehension, has exemplary communication skills (particularly in written communication), and has keen attention to detail. Someone whos adaptable to new software and technology, such as media authoring tools and web apps. Someone with demonstrated ability to work well with peers, management, and other departments in a professional manner. Someone who has the ability to organize multiple tasks and manage ones time. Someone who has at least one year of work experience related to training, education, editing, copywriting, or other related fields.
Lastly, we need someone who has experience (but not required) in training or education, someone with a degree and/or certifications in journalism, professional writing, English teaching, technical writing, communication arts, mass communications, or marketing. Also, someone with industry-recognized editorial certifications or designations.

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