Uni Connect is a human capital solutions firm servicing clients across the globe. We focus primarily on the technology domain and have been delivering solutions to our clients for over a decade. We specialize in executive search from Mid-management to Senior Level Executives across technology industry verticals.
Uni Connect is a privately owned boutique firm in existence for over a decade. We are known to provide world class recruitment related solutions to our clients which range from world�s largest multinationals to emerging local firms. We focus on mid-management and senior executive recruitment.
Known mostly for our successful track record in the technology-based industry, we have diversified our services to cover other industries like Banking & Finance and IT System Integrators.
Our search practice specializes in the following industries.
* Semiconductor - Embedded Systems, IC Design and RF * Information Technology - ERP, Webservices and Infrastructure * Banking & Finance - Retail, Investment and Insurance * Sales and Marketing for the above mentioned domains
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases