Achieve profit margin, revenue and contract value targets set for the assigned territories
Increase company’s market share and profitability for assigned territories
Lead, motivate, guide and supervise a team of Business Development and Account Manager(s), Senior Executive(s) and Executive(s) to achieve profit margin, revenue and contract value targets set for assigned territories.
Formulate, recommend and implement marketing, sales and account management strategies to increase market share and profitability.
Develop and prepare sales forecast, budget and manpower plans.
Plan, organize and participate in trade shows, event hosting and marketing events.
Identify, assess and engage strategic Alliance partners.
Engage in channel marketing with Domains & Technologies team.
Plan and identify target groups and topic focus for GTM events.
Collaborate with other Divisions in (for Strategic Account business) deal pursuits, closure and account management, and (for Mass Market business) extension of existing services and development/roll-out of viable new services targeting current and new customer segments
Assist strategic customers to identify and determine funding agency, budget and time frame.
Supervise and train sales team to build sales pipelines and achieve sales targets.
Maintain oversight of project development and updates customers on the project status.
To do well, you should have
Bachelor’s degree in Business/ Marketing/ IT
Minimum of 8 years of working experience with at least 5 years of regional business development and good account management/sales experience in interacting with international (public and commercial), preferably in the Infocomm & Technology industry
Strong network in the assigned region
Able to work well independently and in a team
A driver and achiever
Possess good business acumen with good client management skills
Headquartered in Singapore and with over two decades of experience, we have a deep understanding of the way agencies work, interact and deliver services. We interact with multiple public sectors, selling ICT solutions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases