To provide support to the Sales Team in Sales and Marketing activities andconsolidate the support for office administration, procurement management, payment management, expense monitoring and management, travel management etc. for the Group.
Assist the Manager in coordinating key meetings arrangements and special projects and events such sourcing for venue, preparation of meetings (onsite & offsite), coordinate with vendors and etc Co-ordinating of Sales and Promotion activities Provide support to manager on procurement management Update the standard operating procedure (SOP) Preparation of Sales Report Other administrative function as assigned
Min. GCE 'O' Level and above
Experience in managing and organizing projects and events
Good interpersonal skill
Strong planning, organizing and prioritization skills
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases