My client is a leading name in medical devices and as a part of their growth plans are looking to bring onboard a marketing communication executive. You will have had at last 3 years of extensive internal communications experience both online and offline as you will be tasked with coming up with content for online and offline publications. You will plan, research, perform technical writing and edit and proof read before publishing content pertaining to events, initiatives, programs and other activities within the organization. You will also be responsible for coordinating and managing regular events news and editorial updates on all corporate digital platforms. You will have a degree in marketing or communications or a similar field with proven track records in internal communications with an MNC. You will have a strong grasp over digital communications, web page management and other digital tools with a proven record of producing engaging content. Candidates from a life science, medical devices or biotechnology will have a definite advantage. A great chance to grow with a fast growing company is what awaits the right candidate. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases