My client is a fast expanding MNC in the world of beauty and they are seeking applications from experienced marketers to come take on a marketing role with them. Reporting in to Brand GM, you will be responsible for a team of 4 and thus must have proven experience in leading a team. You will be responsible for developing and executing both the online as well as offline marketing communication plans, PR events, press releases etc. You will be tasked with leading the team and in spearheading product marketing, marcom and PR related activities whilst also acting as the key contact point for media and make up artist. You will have a degree in Marketing or Business and will have at least 5-7 years of marketing / marcom experience in cosmetics and skin care. You will have proven experience in copywriting and editing with a good understanding of creating content for different social media channels. You must be proficient in MS office suite of products with a basic understanding of design software. The chosen candidate will have a chance to grow with a rapidly expanding MNC. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases