I came across your resume on one of the job portals and would like to discuss about a job opportunity for you.
We are currently looking for a Merchandiser for one of our clients in Singapore as per the requirement below. Could you please review and let me know if you would be interested to discuss further about this role.
Sorry if this email has caused any inconvenience to you.
• Cooperate and support Buyers during buying meeting period.
• Assist Buyers and Area Managers for administrative documents.
• Ensure timely delivery of goods to Franchisees.
• Send barcode labels to suppliers.
• Assist Buyers to key P.O. for Franchisees after every buying meeting.
• Raise Credit Notes and Debit Notes.
• Assist Buyers in ensuring proper claim management with Franchisees.
Special Activities, Projects
• Ensure payment by Franchisees before delivery
• Internal Department working relationship (Who they work with in office)
• Buyers of International Franchising department
• There is no full time position reporting to this position.
Megamind Consulting (MMC) is a specialist and innovative solution provider with a focus on Recruitment services, to our clients. MMC has a Blend of technical & functional expertise on cross - industry domains and a team of proficient individuals helping valued organizations raising niche skilled and capable people. EA License No. 14C7181
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases