* Review and evaluation of manufacturing processes especially focused on metal forming ad development of processes or new procedures to enhance manufacturing and greatly reduces costs. * Will be involved in all phases of sustaining daily activities including application of products * Will exhibit good judgment, strong decision making capability and professionalism and will be qualified for promotion * Focus on quality and cost improvement, machine utilization and process optimization * Provide technical and engineering support for all aspects of the manufacturing process * Ensure engineering and quality requirements for products are fully understood and met * Thorough analysis of process/tooling design and definition. Assist with tool design, manufacture, repair and purchase. * Create / maintain all documentation associated with the manufacture of components including route cards, BOMS and technical documents * Support quality in the closure of QNs and NCRs * Support in the drafting / approval of standard work procedures, rework sheets and all other documentation associated with operational activities * Produce estimates, technical and manufacturing proposals to support bids * Undertake special projects as requested * Implementation of capital investment projects * Develop, implement and monitor "Best Practice" lean manufacturing processes to achieve Business goals * Provide leadership and manage change to drive thru implements * To provide support for other engineering disciplines as requested
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases