Job Summary

• Bio Technology & Life Sciences • Hospitals/Healthcare/Diagnostics
Years of Experience
5 - 10 years
Health Care
Posted On
30th Jul 2019
Medical Devices, Healthcare & Life Sciences, National Service Manager, Service Manager, National Service Engineer, Service Engineer, Field Service, Technical Training
National Service Manager, Malaysia (Patient Monitoring & Life Support) - based in Malaysia

Job Details

  • National Service Manager

    • Fully understand the market, develop the corresponding national service strategy according to market competition and customer demand, and effectively implement strategy
    • Make the service to be one of the company's competitive advantages 
    • Formulate channel planning and management strategies, review, supervise and assist in channel development 
    • Plan, coordinate and allocate service resources, improve service personnel skills, and achieve customer satisfaction 
    • Insight into the needs of customers, develop the corresponding value-added service strategy 
    • Increase customer stickiness in the basic of completion of regional value-added service tasks 
    • Establish cross-departmental communication channels and mechanisms, coordinate the relationship with all departments, and ensure satisfaction of internal and external customer 
    • Timely and effectively communicate the company's cultural values, identify the strengths and weaknesses of employees, and promote the development of employees and the team by delegating responsibilities 
    • 5-10 years working experience in medical industry, MNC is preferred
    • More than 5 years of profession management experience 
    • Team management skills; Business management skills; Communication and collaboration 
    • The ability to explore customer needs; Excellent communication and coordination skills; Good system and logical thinking ability; Good innovation ability; Ability to adapt and integrate across cultures 
    • Bio-medical engineering; Patient monitoring/anesthesia machine/critical care products/ surgical products background 

    Please contact Angel Fu at +65 6950 0358 or for a confidential discussion.

    EA License no: 16S8066 | Registration no: R1983939

    Only successful candidates will be notified.

Interested applicants, kindly send your updated resume to or contact Marie Goh at +65 6435 5606 for more information. However, we regret that only successful candidates will be notified

EA License No: 16S8066 | Registration No. R1331783
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