Job Summary

Company
Charterhouse
Industry
• Bio Technology & Life Sciences • Hospitals/Healthcare/Diagnostics
Location
Singapore
Years of Experience
5 - 10 years
Function
Health Care
Posted On
30th Jul 2019
Skills
Medical Devices, Healthcare & Life Sciences, National Service Manager, Service Manager, National Service Engineer, Service Engineer, Field Service, Technical Training
National Service Manager, Malaysia (Patient Monitoring & Life Support) - based in Malaysia

Job Details

  • National Service Manager



    Responsibilities:
    • Fully understand the market, develop the corresponding national service strategy according to market competition and customer demand, and effectively implement strategy
    • Make the service to be one of the company's competitive advantages 
    • Formulate channel planning and management strategies, review, supervise and assist in channel development 
    • Plan, coordinate and allocate service resources, improve service personnel skills, and achieve customer satisfaction 
    • Insight into the needs of customers, develop the corresponding value-added service strategy 
    • Increase customer stickiness in the basic of completion of regional value-added service tasks 
    • Establish cross-departmental communication channels and mechanisms, coordinate the relationship with all departments, and ensure satisfaction of internal and external customer 
    • Timely and effectively communicate the company's cultural values, identify the strengths and weaknesses of employees, and promote the development of employees and the team by delegating responsibilities 
    Requirements:
    • 5-10 years working experience in medical industry, MNC is preferred
    • More than 5 years of profession management experience 
    • Team management skills; Business management skills; Communication and collaboration 
    • The ability to explore customer needs; Excellent communication and coordination skills; Good system and logical thinking ability; Good innovation ability; Ability to adapt and integrate across cultures 
    • Bio-medical engineering; Patient monitoring/anesthesia machine/critical care products/ surgical products background 


    Please contact Angel Fu at +65 6950 0358 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion.

    EA License no: 16S8066 | Registration no: R1983939

    Only successful candidates will be notified.

Interested applicants, kindly send your updated resume to marieg@charterhouse.com.sg or contact Marie Goh at +65 6435 5606 for more information. However, we regret that only successful candidates will be notified

EA License No: 16S8066 | Registration No. R1331783
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About Charterhouse

Charterhouse was formed in 2003 in Australia and it has established itself as a reputed recruitment specialist in its industry. With footprints in Asia, Australasia and the Middle East, we offer professional and bespoke contingency and retained search services across a variety of industrial sectors.

We are passionate about placing our candidates in the right job, as we believe that every candidate is unique and brings with them an expanse of experience that will benefit potential employers. Through research and accurate mapping between the candidate and the client, Charterhouse is well poised to play a pivotal role in helping our candidates carve out a rewarding career path.


For more information on how we can help you, give us a call for a confidential discussion at (65) 6435 5600