Develop and implement application software within project timelines and quality standards; Communicate effectively with other developer teams Working as part of global and diversified team to improve the development process; Participating in all phases of software development lifecycle. 5+ Years Professional software development experience using .NET/C# platform across entire software development lifecycle. 3+ Experience with web projects (Web Forms/ASP.MVC). Knowledge of SQL and databases. Experience with microservices architecture Experience with LINQ, EF or ADO.NET framework, WCF, ASP.NET Web API. Analytical and problem solving skills. Experience with Agile software development. Experience with Continuous Integration / Continuous Deployment. Experience with the following tools/frameworks: .Net 4.5+, VS 2017+, ReSharper, Atlassian Bitbucket, Jira/ConfluenceNice to have: Experience with Git and Git-flow. Experience with Sitecore platform.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases