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Network-Datacenter hands and feet Support

Keywords / Skills : "Network Devices", enterprise data center, "Storage", "ITSM"

4 - 8 years
Posted: 2019-02-08

Nationality
Singapore
Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Network Administrator
Posted On
8th Feb 2019
Job Description
We have below opening with one of our client, let me know if you are interested for the role. 

About us: HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors

Job Description: 

Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

Knowledge of assigning switch ports to specific VLANs

Patch phone/Network (RJ11 or RJ45) ports to switch as needed

Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

Troubleshoot and replace network switch chassis blades when required -– Able to visualize errors and communicate to remote technical teams

Understanding of DCIM Application Management

A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

Basic Knowledge of Monitoring tools such as Solarwinds, etc…

Perform packet traffic analysis for troubleshooting

Networking and Operating System basics

Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting

Basic knowledge about Hardware like Servers, Storage devices

Basic knowledge of ITSM tool preferably ServiceNow

Basic knowledge Backup technologies preferably EMC Avamar

Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & Linux, VMware

Job Requirement : 
Candidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage and Network devices

Candidate should be flexible to work round the clock on-call basis as an when required apart from scheduled shift

Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipment’s.

Experience in SLA base environment

Knowledge on Server Performance monitoring preferred

Candidates interested please share updated resume along with e below details:

Current Salary :

Expected Salary

Notice Period

Regards,
Rashmi 


About Company

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.


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