To act as a LAN/WAN specialist and participate in network solution design discussion with external support partners and internal technical teams.
To provide governance overview to ensure the solution in line with the Bank network infrastructure and security standards and processes.
Participate in large scale and complex network implementation initiatives to implement the network changes together with support partners
Design, development and support of systems used to automate network deployment and operational management processes across both cloud and enterprise networks
Validate existing systems and recommend changes to optimize the design and performance of network automation and management systems
Use automation and management systems to collect data, provide reports & dashboards and deploy changes to the production network
Provide escalation support for network related incidents from operations team
Document designs and operational procedures for managed systems and provide hand-off and training for operations teams
Automate the existing/new features using TCL / Python / Robot frame works is desirable. Conduct and participate in design reviews and test plan reviews.
Provide coordination and act as a team interface between Network Operations and the Engineering, Deployment, and Security teams
Prefer to have good knowledge on Test Automation development using TCL / Python / Robot Framework Must be familiar with L2/L3 network device function, configuration and protocols (VLAN, TCP/IP, DHCP, IPv4, etc). Familiarity with common industry test equipment (Cisco Switches/Routers, IXIA traffic generator etc.) is required. Should have good hands on experience in design test beds/topologies, handling various traffic equipment/tools also help in reproduce customer issues etc. CCIE/CCNP certification is preferable
Global Maintenance of device configuration as per certified standards and Engineering recommendations
Degree educated or equivalent in Information Technology, Computer Science or related disciplines.
6+ Years of Relevant Experience.
In-depth understanding of L2 switching and L3 routing protocols OSPF, EIGRP, RIP, BGP, multicast, MPLS (LAN, TCP/IP, DHCP, L3 VPN, L2 VPN, VPLS, preferably from a provider point of view). Understanding of Wireless technologies and devices (CAPWAP, WLC, FlexConnect, etc.) Hands on working experience in the design of complex networks supporting data, voice and video, WLAN in a converge environment
Device platforms including Cisco, Arista, etc
Management tool – Netscout, HPNA, NNMi etc.
Broad IT and network related knowledge on DHCP/DNS, TACACS/RADIUS would be an advantage.
Scripting experience (shell, PERL, Python, etc) is desirable
Project management/coordination (optional)
Experience with network automation/orchestration tools/frameworks is desirable.
Interested candidates can forward their CV in MS Word Format to Delance.Thompson@teksystems.com
Allegis Group is the global leader in talent solutions focused on working harder and caring more than any other provider. We’ll go further to understand the needs of our people – our clients, our candidates, and our employees – and to consistently deliver on our promise of an unsurpassed quality experience. That’s the Allegis Group difference, and it’s consistent across every Allegis Group company. With more than US$11billion in annual revenues and over 500 locations across the globe, our network provides businesses with a comprehensive suite of talent solutions — without sacrificing the niche expertise required to ensure a successful partnership. Our specialised group of companies includes: Aerotek, TEKsystems, Allegis Global Solutions, Aston Carter, Major, Lindsey & Africa, Allegis Partners, MarketSource, and EASi. Visit www.AllegisGroup.com to learn more.
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases