Job Title: Network Engineer
Job Summary
Collabera Technologies Private Limited Inc
Job Category:
Years of Experience
1 - 4 years


Job Description

  • Attend in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems

    Actively update, maintain and monitor all aspects of IT networks

    Install and configure IT systems and applications within the company

    Respond to customer inquiries and assist in troubleshooting and resolving challenges

    Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

    Assist management in creating training materials pertaining to IT troubleshooting and usage

    Act as the initial point of contact for all IT and system related concerns from clients or other employees

    Organize and file documentation pertaining to warranties and instructional guides for computer hardware
About Us
With an expanded footprint spanning 3 continents, we offer clients the ability to leverage our Global Talent Management to gain access to the best IT resources regardless of where they are. All Collabera locations are positioned to provide innovative solutions to our clients, helping them achieve cost efficiencies through industry best practices and our world-class recruiting engine.

Collabera services Fortune 500 and mid-size clients globally through a network of over 40 locations in North America, Europe and APAC. These locations include sales offices, regional centers and proximity delivery centers.

Collabera’s Philippines operations started in 2011 and is experiencing tremendous growth. We currently have 2 office locations and over 2500 consultants in the country. As the Philippines is considered a top location for BPO (voice) services, Collabera Philippines has established a world-class customer service competency center specifically for the BPO and Call Center domain.