To provide engineering support activities remotely or onsite. Rotational 24 x 7 standby duties required.
To provide professional services including project management, implementations, testing, migrations, and system documentation for projects.
To provide periodic preventive maintenance on customers’ systems.
Offer technical advice to customers and follow up on trouble tickets till a satisfactory solution is concluded.
To develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions.
Logistic support of RMAs.
Tertiary Education in Data Communications or Computer Networks Engineering.
Self-motivated with a strong sense of responsibility and urgency.
Possess strong problem-solving skills with the ability to work independently and cope with pressure.
Possess excellent communication and people management skills.
Preferably with experience in managing and implementing network infrastructure projects for service providers, banks and large enterprises.
Able to work flexible hours (even after office hours when required).
Preferably with good knowledge and hands-on experience in any of the following areas:
LAN, WAN, WIFI technologies, VLANs, STP/RSTP, RIPv1/v2, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, 802.1x, QoS.
Network security solutions such as firewalls, CPE based IPSec VPN solutions, token-based authentication solution, intrusion detection system, antivirus gateway, data encryption and PIN verification systems.
Appliance-based proxy solutions and anti-virus security gateway.
Appliance-based Server/firewall/WAN load balancers. WAN Optimisation systems and Applications Acceleration systems.